Terms and Conditions

Last updated: 02 November 2026

Who Operates the Site and Acceptance of the Terms

shimmerra operates this website from the United Kingdom. By accessing or using the site, enrolling in any course, or submitting information through the contact form, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the site or any of its services. These terms incorporate our privacy notice and cookie policy, which explain how we handle personal data in line with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Eligibility and Permitted Use

You must be at least 18 years old to enrol in our courses on multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Use of the site is permitted only for lawful purposes related to professional development in live production. You may browse course information, submit enquiries via the contact form, and complete enrolment where offered. Commercial use of course materials outside personal study requires prior written consent from shimmerra.

Prohibited Conduct

You must not attempt to gain unauthorised access to any part of the site, interfere with its operation, or use it to transmit harmful code. Recording, redistributing, or commercially exploiting course content without permission is prohibited. Harassment of other users, staff, or misuse of the contact form is not permitted. Breaches may result in immediate suspension and referral to relevant authorities where appropriate under UK law.

Accounts, Submissions, and User Content

Where accounts are created for course enrolment, you are responsible for maintaining the confidentiality of your login details. Any submissions made through the contact form or during enrolment are provided voluntarily. We may use such information to deliver services, respond to enquiries, and fulfil legal obligations. You retain ownership of any original content you submit but grant shimmerra a licence to use it for the purposes of providing and improving our courses.

Ownership of Site Content, Trademarks, and Permitted Limited Use

All course materials, website text, graphics, and trademarks remain the property of shimmerra or its licensors. You may download materials solely for personal study during an enrolled course. Any other reproduction, modification, or distribution is prohibited. Limited quotation for criticism or review is permitted under UK copyright law provided it is accompanied by appropriate attribution.

Third-Party Services and Links

The site may reference third-party platforms used for video hosting or payment processing. These references do not constitute endorsement. We do not control or guarantee the availability, accuracy, or practices of any third-party service. You should review the terms of any third-party provider before using their services in connection with our courses.

Availability, Changes, Suspension, and Termination

We aim to maintain continuous access but do not guarantee uninterrupted availability. We may suspend or terminate access for maintenance, legal reasons, or breach of these terms. Course schedules may change; enrolled participants will be notified via the contact details provided. Either party may terminate enrolment subject to any applicable refund policy communicated at the time of booking.

Disclaimers Subject to Mandatory Consumer Law

Course content is provided for educational purposes and reflects current industry practices at the time of delivery. While we strive for accuracy, we cannot guarantee specific outcomes such as employment or technical proficiency. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK consumer law.

Limitation of Liability

Subject to the above, our total liability arising from your use of the site or participation in any course shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential losses, including loss of data or business opportunity, except where such exclusion is prohibited by law.

Indemnity

You agree to indemnify shimmerra against any claims, losses, or expenses arising from your breach of these terms or misuse of course materials, except to the extent caused by our own negligence or wilful misconduct.

Governing Law, Courts, and Consumer Dispute Rights

These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in the United Kingdom may also bring proceedings in their local courts. Alternative dispute resolution options, including through the UK European Consumer Centre, remain available where applicable.

Severability, Waiver, Changes, Contact Route, and Last-Updated Date

If any provision is found unenforceable, the remainder continues in full force. Failure to enforce any right does not constitute a waiver. We may update these terms; continued use after changes constitutes acceptance. The most recent version will always be displayed on this page. For questions, please use the contact form on our Contacts page or email [email protected]. Our address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and telephone number is 01494 671234.